Our Products

The Broadcast Install Shop represents products that fall into two categories:

 
Broadcast Products

Cable, connectors, assemblies and devices that meet broadcast specification are represented where the manufacturer provides us with the specs or a link to their website for authentication and further product information. All items in this category are listed with the manufacturers name and corresponding product codes. Any changes to products will carry prior notification.

Non-Broadcast Products

There are many requirements for cheaper solutions for offline or viewing rooms, and there are many products such as VGA extensions that will work adequately but there is no control over manufacturer or product specification. These items are listed under Hookup Leads. They are not regarded as multiple insertion capable and should be treated as disposable if faults occur.

 



 
Returning Items
  • Item returns must be pre-approved by Patchworks sales staff.
  • CREDITS for returns are subject to the condition of the returned goods, and must be received by us within 14 days of delivery to you.
  • There is a 20% re-stocking fee applied to all returned items.
  • Faulty goods will be replaced free of charge to customer, subject to cause of fault.
  • In all cases, delivery of returned items back to us is at customer's own expense.

 



 
Warranty Claims

Items which can be returned under warranty are those which are purchased with a current manufacturer's warranty.

Please contact one of our sales staff with any warranty claims and we will begin the warranty process for you. Please ensure you have your invoice and the item serial number (if appplicable) available when making a warranty claim.